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Apr 23, 2019

UX for Change - Redesigning how immigrants and advocates connect

UX designers came together last week to help Immigration Advocates, a charity that helps low-income immigrants to connect with legal resources and advocates. A charity with a number of different sites and a range a resources and partnerships, that are growing rapidly and constantly changing, has led to a bumpy user journey and undesirable user experience.

By
Alex
Pavlou

US MD & Co-Founder of Bamboo Crowd. I lead our New York office and work with high-growth businesses to build recruiting strategies, employer brands, talent pipelines and networks.

70 UX designers from a range of backgrounds came together to meet the Immigration Advocates team, listen to their challenges, and pull their ideas together into initial plans and designs.

With The Six’s Kandis leading the evening the design sprint began, talking through lean personas, journey mapping whilst designers snacked on olives and drank wine under the roof and hospitality of Convene.

The evening went on with Crazy Eights and finally presenting solutions to the charity. Bringing people together to create an unforgettable design experience, and helping Immigration Advocates to reimagine their customer’s experience. A successful evening full of thought provoking ideas and great design solutions, another charity has been helped. We look forward to the next one!

If you are keen to get involved in the next UX for Change event in either London or New York please email us at [email protected]

Jasmine Cooke
Meet Jasmine

Associate Director - Makers

Hire - Design — London

“Nothing short of fantastic to work with. Upbeat and encouraging like no other, she brought an incredible amount of energy to the recruitment process”

Service Designer, Globant